Accelerating transformation with innovation
Our solutions for you
We guide your transformation – all over Europe. Our bottom-up approach, our expertise in Design Thinking, Lean Healthcare and Integral Capacity Management (ICM) as well as our passion for change management and innovation distinguish our unique approach. We put people first, build bridges and create change from within. In this way, we build the basis for your success. Join us in revolutionising the health system.
Involvement of key actors
We are convinced that the best solutions emerge when all of the key people are actively involved in the innovation process. We all have the capacity to innovate, and with the right environment and incentives, innovation can thrive. In addition, bringing in doctors, nurses, therapists, researchers and other personnel strengthens the innovation process. Together, all these factors create the basis for far-reaching, sustainable transformation.
This is why we develop tangible solutions on site with our clients. The needs and experiences of the interprofessional and interdisciplinary service providers are continuously incorporated. This results in better solutions in several innovation cycles (iterations).
The implementation in daily work takes place on site. We coach the teams during the implementation process and build up the internal competences in parallel.
Examples that inspire us
We develop solutions inspired by examples from around the world. Our network helps us to disseminate best practices, which keeps us one step ahead. Our focus is on implementing optimised core and support processes, operational concepts, hospital planning and construction processes, and new digital solutions.
What our clients say about us
Lean Healthcare and
Design Thinking
We work with the approaches of Lean Healthcare and Design Thinking. These two approaches, especially in combination together, have proven themselves successful in our work. We go on site, learn about the status quo with the service providers, and prototype the way forward.
We put on the digital glasses
VR&P digital GmbH expands our range of services to include directly integrable and useful digital solutions. We are thus closing an important gap and bridging the gap between process consulting and innovative digital solutions. We develop and rethink processes, hand in hand with digital solutions, and manage to create value at the essential interface between healthcare institutions and software providers.
En savoir plusHow we work
We work closely with our clients and develop solutions together.
Long-term support
After the development of new solutions and their implementation into everyday life, we guide an internal team in how to do internal coaching. Within the framework of full day on site coaching, we work with the design to check the implementation and make adjustments if necessary. The aim of this phase is to stabilise the newly developed system of solutions. In addition, the design team learns how to apply our methods and instruments independently in the future.
Developing and testing ideas
In this phase we use the methods and tools of Design Thinking. Based on the needs of the patients and staff, new ideas ("prototypes") are developed and continuously tested in workshops over several days. Typically, 15-25 prototypes are developed in a project. Most of the prototypes are closely linked to each other, creating a system of individual elements. They require and reinforce each other. The prototypes are tested and further developed by caregivers and with patients. The joint development creates a high level of identification with the contents and thus supports the change process.
Implementing Solutions
This phase ensures that the system of prototypes is suitable for everyday use. In a first step, a so-called "stress test" is carried out: over the course of one day, as many prototypes as possible are tested in everyday life. This yields valuable insights into the impact and level of preparedness of the prototypes. In addition, the design team gets to know the coaching methodology. After an intensive training phase, the "go-live" phase takes place. During this phase, we work with the design team to implement the system of prototypes into everyday work.
Long term support
We guide the design team on how to coach their colleagues. Within the framework of full-day on site coaching, we evaluate the implementation of the prototypes with the design team and adjust them if necessary. The aim of this phase is to stabilise the newly developed system. In addition, the design team gains the confidence to apply the jointly used methods and instruments independently in the future.
What our clients say about us
Die Kinder- und Jugendchirurgie stellt einen besonders sensiblen Bereich der Humanmedizin dar: Die neugeborenen Patient:innen sind sehr fragil, die Eltern überaus besorgt und die interprofessionellen Anforderungen hoch. Durch die professionelle und empathische Unterstützung von Vetterli Roth & Partners ist uns nun die Einführung des LEAN Hospital Managements fabelhaft gelungen. Ihr geschicktes Coaching und große Erfahrung im Gesundheitswesen haben uns befähigt, die Prozesse zielorientiert zu optimieren, sinnvoll zu ökonomisieren und den Patienten tatsächlich in den Mittelpunkt zu stellen. Unsere „Klinikwelt“ ist heute eine bessere! Alle sind begeistert! Dank VRP!»
Vorstand Univ. Klinik für Kinder- und Jugendchirurgie
Medizinische Universität Graz
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